Delivery & Return

Free delivery available  products over Rs 499. 

Delivery Options Overview

she chef offers ideal shipping methods for any requirement. Be it low priced through ekart,  especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Home/ Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 2-4 working days

Orders over specific product  Eligible to free Delivery 

FREE

Orders over Specific Product Eligible to Cash on Delivery

FREE

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1.Who is  shechef.in?

Shechef.in is a subsidiary of Galore Fashions, Galore fashions has its registered  address at  No. 574, mukalinpuram,kummil,kollam,kerala.691536 INDIA. shechef.in is a retail company that operates through its website (shechef.in) and its mobile and tablet applications (referred to as “Platforms”). The company offers a wide range of retail solutions, including womens fashions,kids , fashion, beauty,  personal care, and much more. These Platforms enable Users to buy  womens wear,kids wear, beauty herbals, and fashion merchandise (referred to as “Products”).

2. WHAT IS THIS CANCELLATION, RETURN, AND REFUND POLICY?

2.1. This Cancellation, Return, and Refund Policy, along with the terms of use at shechef.in, covers the following:

  • Acceptance of product cancellations just after 6 hours of order...
  • Acceptance of product returns after purchase from the Platform only if the product is damages or destroyed .
  • Governing terms and conditions for return or cancellation of products by Users.

2.2. Users should:

  • Read and understand this Cancellation, Return, and Refund Policy.
  • If in disagreement, do not accept the Terms of Use and refrain from using the Platforms.
  • Accept the unmodified terms of this policy by initiating a purchase request on the Platforms. (Customer Friendly Returns & Refund Policy).

3. TERMS OF CANCELLATION

3.1. Cancellation before dispatch is allowed.
3.2. Users can cancel orders before they are dispatched by shechef.in.
3.3. Users will receive a unique tracking number for order status.
3.4. To cancel before dispatch, users can send a WhatsApp message with an order ID to +91 7012020618.
3.5. Refunds for cancellations before dispatch are initiated within 3 business days.

4. TERMS OF RETURN AND REFUND

PARCEL OPENING VIDEO IS COMPULSORY. Without the parcel opening video, we will not entertain any claim.
 
 
4.1 Damage / Defective / Short Product
In case you receive a damaged or defective product, send us a parcel opening video highlighting the defect or damaged product & box label on this number. We will process the refund within 24 hours. You should report this issue within 24 hours of receiving the order.
 
 
4.2 In case, you don’t like the product
You can send it back to our warehouse and inform us about the same on our customer care whatsapp number +91 7012020618. You need to return the products in the same condition as you received within 7 days of receiving the order.
 
We will process the refund for the product value within 24 hours of receiving your order. Return shipping charges will not be refunded.
 
Our warehouse address:
shechef.in, galore fashions., PNo. 574,mukalinpuram, kadakkal 691536, kollam ,kerala.
 
4.3 Warranty On Electronics?
Customers are urged to carefully inspect products for damage or functionality issues and report any concerns within 24 hours. Please be aware that our electronic products, manufactured in China, do not come with any warranty.
 

5. GRIEVANCE REDRESSAL

Any grievances relating to the Cancellation, Return, and Refund Policy may be directed by you to the grievance officer of  she chef who can be contacted on WhatsApp on the customer care team at 7012020618

Need a Help?

  • (+91) 7012020618
  • Email: shechefindia@mail.com

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